Privacy Policy

Effective Date: Feb 13, 2026

Our Policy

Welcome to Pumped! Pumped, Inc. ("Pumped", "we", "us" and/or "our") operates Payment Orchestration platform (together with the Site, the "Services") and provides the Services to our customers and users ("you", "your"). We provide the Services through our Pumped protal and we provide information about the Services through our website available at www.pumped.ai (the "Site"). This Privacy Policy sets forth Pumped's policies with respect to information including personally identifiable data ("Personal Data") and other information that is collected from visitors to the Site and users of the Services.

By using our Platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

Business Information: Company name, business registration details, tax identification numbers, and related corporate data.
Account Information: Usernames, passwords, and security credentials.
Payment Information: Bank account details, transaction history, payment preferences, and orchestration routing data.
Technical Information: IP address, device type, browser type, and usage data.
Communications: Any messages, emails, or inquiries sent to us.

Personal Information

Names, email addresses, and phone numbers of authorized representatives and administrators
Job titles and business contact information
Authentication credentials (password hashes, not actual passwords)
IP addresses and device information used to access our platform

2. How We Use Your Information

We use the collected information for the following purposes:

Providing Services: Facilitating transactions, and delivering our core platform services
Security and Fraud Prevention: Monitoring for suspicious activity, verifying identities, and protecting against unauthorized access
Compliance: Meeting regulatory requirements including anti-money laundering (AML) and know-your-business (KYB) obligations
Service Improvement: Analyzing usage patterns to enhance our platform and develop new features
Support: Providing technical and customer service assistance
Communication: Sending service updates, security alerts, and administrative messages

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors assisting in payment processing, fraud detection, compliance, and security enhancement.
Financial Institutions & Payment Networks: To facilitate transactions and optimize payment routing.
Regulatory Authorities: When required by law, court order, or governmental regulation.
Business Partners: When necessary for facilitating transactions and providing services.
Corporate Transactions: In case of mergers, acquisitions, or sale of business assets.

California Privacy Rights

California customers who have provided Personal Data to Pumped may request information about Pumped's disclosure of certain categories of Personal Data to third parties for the third parties' direct marketing purposes by emailing privacy@pumped.ai. Within thirty days of receiving such a request, Pumped will provide a list of the categories of personal information referenced in California Civil Code Section 1798.83(e)(6) that Pumped disclosed to third parties for third party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. Pumped reserves the right not to respond to requests submitted in ways other than as specified above

4. Data Security

We implement industry-standard security measures, including encryption, access controls, tokenization, and regular security audits, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Analytics and Tracking Technologies

We may, and we may allow third party service providers to, use cookies (as noted above) or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. For example, we use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

Our Site currently does not respond to "Do Not Track" (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do so in the future, we will describe how we do so in this Privacy Policy.

6. Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Restrict or object to certain data processing activities.
Withdraw consent where applicable.
Lodge a complaint with a data protection authority.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Other Terms and Conditions

Your access to and use of the Services is subject to the Terms of Service

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated accordingly. Continued use of our Platform after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Support@pumped.ai